Skratch Golf
SMS
Last updated October 16, 2026
Skratch Golf sends text messages (SMS) about bookings you make, and only if you have agreed to receive them. You can stop at any time by replying STOP.
What we send
Transactional messages about your own bookings, and nothing else:
- •Booking confirmations for tee times, simulator bays and lessons
- •Cancellation notices when you cancel a tee time or bay booking
- •Reminders before a tee time or bay booking
- •A one-time verification code when you add or confirm your number
We never send marketing or promotional texts. Tee time alerts (notifications about newly available times) are sent by email or in the app only.
What the messages look like
Examples, in the exact format we send:
- Skratch Golf: Tee time confirmed. Northview Golf Club, Sun, Aug 16 at 9:20 AM, 4 golfers. Details at skratchgolf.ca/my-rounds Reply STOP to opt out.
- Skratch Golf: Reminder, you tee off at Northview Golf Club on Sun, Aug 16 at 9:20 AM. Free cancellation until Fri, Aug 15 at 9:20 AM. Reply STOP to opt out.
- Skratch Golf: Tee time cancelled. Northview Golf Club, Sun, Aug 16 at 9:20 AM. Nothing else to do. Book again at skratchgolf.ca Reply STOP to opt out.
- Skratch Golf: Lesson confirmed. 60 min Playing Lesson with Chris Sander, Tue, Aug 18 at 4:00 PM. Details at skratchgolf.ca/my-rounds Reply STOP to opt out.
How you opt in
You are never enrolled automatically. To receive texts, you need a Skratch Golf account and a mobile number confirmed with a one-time code. You then tick the consent box yourself, when booking a tee time or a lesson, or on your profile page.
The consent box, exactly as it appears:
Text me about my bookings
Booking confirmations, cancellations and reminders for tee times and lessons you book. No marketing.
We keep a record of when you agreed, the number, and the exact wording you saw, so we can always show what you consented to.
How often
Message frequency varies with how much you book. A typical booking generates two messages: a confirmation and a reminder. With no bookings, you receive no messages.
How to stop
Reply STOP (or ARRET) to any message to stop all texts immediately. Nothing more is sent unless you reply START. You can also switch texts off on your profile page at any time.
Reply START to resume. Reply HELP for help, or email us at info@skratchgolf.ca.
Stopping texts does not affect your bookings. You will continue to receive the same information by email.
Costs
Skratch Golf does not charge for text messages. Your carrier’s standard message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
Your number
We use your mobile number to send the messages above, to let the facility or coach you booked with contact you about that booking, and to confirm your account belongs to a real person. Texts are sent through our provider, Twilio. We never sell your number or share it with advertisers.
See our Privacy Policy and Terms of Service for the full picture.
Skratch Golf Inc. · British Columbia, Canada · info@skratchgolf.ca